We're here to help
How can we help?
Questions, feedback, or something not working right? Reach out — a real person on the Atlanta team will get back to you.
Email us
One address for everything — help, feedback, bugs, and account, data, or privacy requests. We usually reply within 1–2 business days.
Who we are
DECENT INVESTMENT L.L.C.
ATLvibe — the app and this website — is developed, published, and owned by DECENT INVESTMENT L.L.C.
What is ATLvibe?
ATLvibe is an AI companion for Atlanta. Hold the mic on the map and ask for what you want — it pins the places, answers questions about them from real data (hours, menus, prices, scores), and puts the ones you pick onto your day with times, alarms and a route. My Day adds plans, tasks, quick notes and timers; Events covers what's on tonight and this weekend.
There are four guides — Anika, Zara, Viktor and Rio — and whichever you pick speaks with a voice generated on your own phone.
Which cities does it cover?
ATLvibe is focused on metro Atlanta today. We're building city by city — if you'd like us in yours, tell us at support@atlvibe.app.
Why does the app ask for my location, microphone and camera?
Location lets us show what's good near you and draw routes between stops. It's asked for while you use the app only — never “Always” — and it's never read in the background. An On Arrival reminder is watched by iOS itself, so it can ring with the app closed. Microphone is used only while you're actively talking to the voice assistant, so you can plan hands-free. Camera is asked for the first time you take a photo into a note.
All three are optional and controlled by your device permissions — you can use ATLvibe by typing instead. See our Privacy Policy for exactly what's collected and why.
How much does ATLvibe cost?
ATLvibe is free to start — a free account includes 50 AI searches and 30 note summaries a week. Optional subscriptions raise that, and each one is a one-week, auto-renewing term: Demi ($1.99/week, 150 searches and 100 summaries), Grande ($4.99/week, 400 and 250) and Venti ($6.99/week, 750 and 500). Allowances reset every Monday.
My Day's keyword commands don't count against any of it — they're free on every plan, and so are the map's direct searches. Subscriptions are billed through your App Store account and renew automatically until cancelled; you can manage or cancel anytime in your device's subscription settings.
How do I delete my account and data?
You can delete your account and its data from inside the app at any time: Profile → Delete account. You can also email support@atlvibe.app from the address on your account and we'll permanently delete your data, typically within 30 days (except anything we're legally required to retain).
How do I manage or cancel a subscription?
On iPhone/iPad: open Settings → [your name] → Subscriptions, select ATLvibe, and change or cancel your plan. Cancelling stops the next renewal; you keep access until the current period ends.
The app isn't working — how do I report a bug?
Email support@atlvibe.app with your device model, OS version, and a short description (a screenshot helps). We read every message.
Is the app listening when I'm not talking to it?
No. The microphone opens while you hold the mic button and closes about a second after you let go — that pause is deliberate, so a slipped finger doesn't cut off the end of your sentence. There's no wake word, no always-on listening, and no background recording. We don't store your recordings.
What does the AI actually get about me?
Your request, the recent messages in that conversation, your approximate location if you allowed it, and the places or plans you're working on — or, with Ask AI, the note you ask about, the text of its PDFs and up to four of its photos. Not your name, email, account ID, contacts, photo library or payment details.
Before the assistant's first request, the app names every company that will receive it and asks permission. Decline and the map, events, saved places, notes and plans all keep working — you can change your mind either way in Profile → AI & Data Sharing. Full detail in the Privacy Policy.
Can I add a PDF or a web page to a note?
Yes. In Safari, Chrome or Files, tap Share and pick AtlVibe Notes — it lands in a new cell in your open note. On iPhone a web page is turned into a PDF on the phone itself. Tap the cell's speaker to hear it read aloud, or tick the cell in Ask AI to ask about it. The PDF stays on your phone; only Ask AI sends its text, and only when you ask.
Can I add photos to a note?
Yes. In Notes+, open the tools menu and tap Take a photo into the note; ATLvibe asks for the camera the first time. You can also share photos in from the Photos app with Share → AtlVibe Notes. ATLvibe never asks for your photo library.
Photos stay on your phone. Only Ask AI sends them — up to four from the note you ask about, and only when you ask.
Can it read the words in a photo or a scanned PDF?
Yes. Open the photo or PDF and tap the page icon at the top: its words appear over the page, ready to copy or to hear read aloud line by line. They're read on your phone by the text recognition built into iOS, so nothing is uploaded for it. To try it, pick Try a sample photo and PDF from the Notes+ tools menu.
Is my guide's voice sent to a server?
No. The voice is generated on your phone by a model that ships inside the app, so no reply text is sent anywhere to be read aloud. It also means the guides talk with no network at all.
Do I need an account to try it?
No — you can use ATLvibe as a guest, with 20 AI searches and 10 note summaries a week. Signing up keeps your plans, saved places and conversations across devices. Guest sessions that go unused for 30 days are deleted.
Why did it say it doesn't know if somewhere is open?
On purpose. The assistant answers things like hours, prices and whether a place is still open from that place's own data — and when it doesn't have it, it says so instead of guessing. Hours change; a confident wrong answer sends you across town for nothing. Please still check anything that matters with the venue.
Where are the privacy policy and terms?
Right here: Privacy Policy and Terms of Service.